Canadian Technology AssociationYour Challenges, Our ResponsibilityTechnology Problems, Solved
Stop juggling vendors and piecing together solutions yourself.TSSAC handles your technology end-to-end so you can focus on your business.
How TSSAC Works
We don't hand you a manual and wish you luck. We take ownership of your technology and make it work.
We Assess
We learn your current setup, priorities, and pain points. No sales pitch. Just understanding what you need.
We Implement
We set up the platform, connect your systems, configure security, and get everything running. No implementation project on your side.
We Manage
We run support, monitoring, security, and improvements on an ongoing basis. Your technology gets better over time without you lifting a finger.
What Getting Started Looks Like
No long sales cycles. No months of implementation. Here's how it works.
Discovery Call
30-minute conversation to understand your business, your challenges, and whether we're a fit.
Environment Review
We review your current setup (M365, devices, tools) and identify what you need.
Proposal
A clear proposal with exactly what's included and what it costs. No surprises.
Onboarding
We handle setup, security configuration, and training. You just show up.
Ongoing Partnership
Support, monitoring, improvements. Your technology gets better over time.
Two Ways to Work With Us
Whether you have an IT team or not, TSSAC fits into your organization.
Fully Managed
For organizations without an IT department. We become your technology team.
TSSAC handles:
Co-Managed
For organizations with existing IT staff. We extend your team's capabilities.
Your IT handles:
TSSAC handles:
Both teams get visibility into the same portal. No finger-pointing.
What We Handle For You
These aren't frameworks or guides. This is work we do, problems we solve, and outcomes we deliver.
Microsoft 365 Management
We configure, secure, and manage your Microsoft 365 environment so you can use it without worrying about it.
- ✓Tenant configuration and security hardening
- ✓User provisioning and license management
- ✓SharePoint and Teams setup and governance
- ✓Conditional access and MFA enforcement
Security Operations
We monitor, detect, and respond to threats so you can sleep at night knowing your business is protected.
- ✓24/7 security monitoring and alerting
- ✓Endpoint protection and EDR deployment
- ✓Email security and phishing protection
- ✓Incident response and remediation
CRM & Operations
We set up and customize your CRM so your sales and operations run smoothly from day one.
- ✓Custom fields, entities, and pipeline setup
- ✓Data migration from existing systems
- ✓Workflow automation and triggers
- ✓Training and ongoing customization
IT Support & Help Desk
Your team gets support from people who know your environment, not a random ticket queue.
- ✓Dedicated support team that knows your setup
- ✓Fast response times with SLA guarantees
- ✓User onboarding and offboarding
- ✓Device setup and troubleshooting
Compliance & Cyber Insurance
We help you meet PIPEDA requirements and satisfy cyber insurance underwriters. No scrambling when audit time comes.
What We Handle
- •Security controls that meet insurance requirements
- •PIPEDA-aligned data handling practices
- •Audit logging and compliance reporting
- •Documentation for audits and renewals
What You Get
- •Peace of mind that requirements are met
- •Lower cyber insurance premiums
- •Ready answers when auditors ask questions
- •One team accountable for compliance status
No DIY Required
With TSSAC, you don't need to become a technology expert. That's our job.
The Old Way
- ❌Research which tools to buy
- ❌Figure out how to implement them
- ❌Hire consultants for integration
- ❌Train your team on each system
- ❌Manage multiple vendors and invoices
- ❌Deal with finger-pointing when things break
The TSSAC Way
- ✓Tell us what you need
- ✓We set it up and make it work
- ✓We train your team
- ✓We handle support and improvements
- ✓One invoice, one team, one relationship
- ✓One call when something needs attention
Is TSSAC Right For You?
We work best with businesses that fit our model. Here's how to know if we're a match.
Good Fit
- ✓Cloud-first
You use Microsoft 365, Google Workspace, or cloud apps. No on-premises servers.
- ✓5-100 employees
Small to mid-sized businesses where technology should just work.
- ✓Remote-friendly
Your team can plug in a cable or follow basic instructions. No onsite visits needed.
- ✓Want one provider
Tired of juggling vendors. Want IT, security, and CRM from one team.
Not The Best Fit
- ✗On-premises servers
If you have a server room that needs hands-on management, we're not the right choice.
- ✗Need same-day onsite
We're remote-first. If you need a technician on-site regularly, a local MSP is better.
- ✗Highly specialized systems
Custom ERP, manufacturing systems, or industry-specific software we don't support.
- ✗Just need break-fix
We're a managed service. If you just want occasional help, we're not the model.
Ready to Hand Off Your Technology?
See our membership tiers and find the right fit for your business.